How to install the International Marketing 11e eBook

Quick Installation Instructions for Windows Users

(click here for detailed instructions)


  1. Purchase an eBook authorization code from our web store.
  2. Download the Windows version of the eBook and eReader in a zip archive.
    (By downloading and authorizing the eBook, you agree to our License and Terms of Service.)
  3. Extract the zip archive to your desktop (you should see two files).
  4. Double-click the blue globe icon labeled ‘Naper eReader’.. (if prompted be sure to open this file as an “Administrator”)
  5. In the upper left of the eReader program, click on “File” and then select “Open”.
  6. Navigate to your desktop, select the file ‘InternationalMarketing11e.drmz’, and click the button labeled “Open”.
  7. When prompted, enter the authorization code contained in the email confirmation of your eBook purchase. (the authorization code will come from CustomerSupport@NaperPublishing.com. if you don’t see this email after purchasing the eBook, check in your spam folder )

Quick Installation Instructions for MacOS Users

(click here for detailed instructions)


  1. Purchase an eBook authorization code from our web store.
  2. Download and install the correct version of the eReader for your version of Mac OS.

    OS Catalina and OSX – for OS Catalina and all OSX 10.10 and later:
    IMPORTANT: After downloading Drag the application icon to your Applications folder and run. If necessary hold CTRL key down when opening to avoid warning messages from Apple. If you still have problems then check your SETTINGS app and select the “Security and Privacy” facility, General tab, and you will see you can allow apps downloaded from: “Appstore and identified developers” – so that should solve the problemJavelin for Apple Mac OSX 10.7 through 10.10.5 (Not for current versions of OSX) DMG file, If necessary hold CTRL key down when opening

    MAC OSX version 10.6 please visit http://www.drumlinsecurity.com/javelindownloads.html#mac

  3. Download the eBook (it has a .drmz extension) and place it on your desktop 
  4. Double-click the  icon labeled ‘Javelin eReader’
  5. In the upper left of the eReader program, click on “File” and then select “Open”.
  6. Navigate to your desktop, select the file ‘InternationalMarketing11e.drmz’, and click the button labeled “Open”.
  7. When prompted, enter the authorization code contained in the email confirmation of your eBook purchase. (the authorization code will come from CustomerSupport@NaperPublishing.com. if you don’t see this email after purchasing the eBook, check in your spam folder )

Quick Installation Instructions for iPad Users


  1. Purchase an eBook authorization code from our web store.
  2. While connected to the internet, use your iPad to install the free “Javelin reader” app from the App Store
  3. Start the app, touch the Catalog icon, and when the Catalog is displayed, press the UPDATE icon in the top right of the screen – this will update the Catalog with the latest copy of International Marketing
  4. When the catalog has been updated, open the Naper Publishing Group folder and then select the International Marketing, 11th edition item and download it.
  5. When the download is complete, select YES to open the document and enter the authorization code provided in your email.

Quick Installation Instructions for Android device Users


  1. Purchase an eBook authorization code from our web store.
  2. While connected to the internet, use your device to install the free “Javelin reader” app from the Google Play store
  3. Start the app, touch the synchronize icon in the top right of the screen.
  4. When the catalog has been updated, double tap the Naper Publishing Group folder and then select the International Marketing, 11th edition item, and tap “Yes” to download it.
  5. When the download is complete, open the document and enter the authorization code provided in your email.
Some important details:
  • The eBook can be installed and authorized only once. You can install the eBook on additional computers or devices by purchasing more authorization codes.
  • Please keep your authorization code in a safe place. It will be required if you need to re-install the eBook for any reason (hard drive crash, computer theft, etc).
  • The eReader can not be installed on a memory stick or portable drive.
  • The first time you authorize the eBook on a device, you need to be connected to the internet. However, once a file has been authorized, you do not need to be online to open it.
  • Printing is disabled on all eBooks.